Virtual Support for Primary Care Clinics
MedVirtual provides primary care practices with specialized virtual assistants who manage scheduling, patient reminders, and documentation. Our support reduces admin workload, improves patient communication, and ensures HIPAA-compliant workflows, helping your clinic run efficiently at a fraction of the cost.
Starting at $11/hour
Our Virtual Roles for Primary Care Clinics
Challenges in Primary Care Practices
- Long wait times due to high patient demand
- Missed follow-ups after labs, referrals, or checkups
- Insurance pre-authorization and eligibility delays
- Heavy charting and compliance documentation workload
- Dedicated VAs streamline scheduling
- Proactive reminders reduce missed visits
- Experts handle prior authorizations end to end
- HIPAA-trained VAs manage compliant records and updates
- Long wait times due to high patient demand
- Missed follow-ups after labs, referrals, or checkups
- Insurance pre-authorization and eligibility delays
- Heavy charting and compliance documentation workload
- Dedicated VAs streamline scheduling
- Proactive reminders reduce missed visits
- Experts handle prior authorizations end to end
- HIPAA-trained VAs manage compliant records and updates

Virtual Support Tailored for Primary Care
- Patient Communication & Scheduling
Manage wellness visits, chronic care follow-ups, and referrals
- Insurance & Authorization Support
Manage cleanings, procedures, and recall appointments
- Compliance & Documentation
Maintain HIPAA-compliant dental records and EHR updates
Primary Care Assistant From MedVirtual vs In-House Staff
- Feature
- Salary
- Benefits & Healthcare
- Office Space & Equipment
- Hiring & Training
- Coverage & Time Zone
- Scalability
- Oversight
- MedVirtual Staff
- $23k Annually
- Included
- No cost
- HIPAA-Trained
- Flexible, clinic-aligned
- Quick and cost effective
- Dedicated account manager
- In-House Staff
- $38k–$65k Annually
- Employer-funded
- Desks, devices, IT licenses
- Source, interview, train in house
- Local hours only
- Slow and costly
- Full supervision
- Salary
- Benefits
- Equipment
- Training
- Coverage
- Scalability
- Oversight
- $23k/Yr
- Included
- No cost
- HIPAA-Trained
- Flexible, clinic-aligned
- Quick and cost effective
- Dedicated manager
- Salary
- Benefits
- Equipment
- Training
- Coverage
- Scalability
- Oversight
- $38k–$65k/yr
- Employer-funded
- Desks, devices etc.
- interview & trained
- Local hours only
- Slow and costly
- Full supervision
Tasks You Can Offload
- Appointment and test scheduling
- Pre-authorization requests for labs and imaging
- Patient recall calls and chronic care outreach
- Insurance eligibility and verification
- EHR data entry, chart updates, and documentation




Who Benefits From Our Services
- Solo primary care physicians needing scheduling support
- Multi-provider practices managing large patient panels
- Clinics struggling with follow-up and care coordination
- Practices aiming to reduce costs while staying compliant
How It Works

Share your workflows, preferred hours, and systems.

Interview HIPAA-trained, pre-vetted professionals.
We handle compliance, permissions, and training.
Your Guide To Common Questions & Solutions
They manage scheduling, wellness visit reminders, follow-ups, and pre-authorizations. They handle insurance checks, update your EHR, and track labs and referrals. By taking repeatable tasks off staff, they improve patient flow and documentation.
Yes. Every assistant completes HIPAA training and follows strict protocols. We use encrypted communication, role-based access, and audit trails in your EHR to protect patient data.
Most clinics review candidates within three to five business days. Once selected, we set up HIPAA paperwork, permissions, and workflows. Assistants start with calls, scheduling, reminders, and pre-auth tasks.
Solo physicians, group practices, and community clinics see strong results. Clinics with heavy patient loads, missed follow-ups, or pre-auth bottlenecks gain the most efficiency.
Yes. Assistants verify eligibility and submit prior authorizations for labs, imaging, and procedures. They track approvals, update your EHR, and notify staff when documentation is needed, preventing delays and rescheduling.
Onboard a Primary Care Virtual Assistant Now
Keep your primary care clinic efficient, reduce delays, and improve patient outcomes with affordable, HIPAA-compliant virtual support.












