Medical Case Coordinator Support That Keeps Care on Track
Get case coordination that keeps care moving. MedVirtual’s Virtual Medical Case Coordinators handle referrals, monitor treatment progress, and keep patients and providers aligned, reducing delays, improving outcomes, and ensuring every case stays on track.
Starting at $14/hour

Trusted by 250+ Healthcare Practices Across the US
Why Reliable Medical Case Coordinator Is Essential to Patient Continuity
When patients see multiple specialists, treatment coordination becomes a challenge. Our Virtual Medical Case Coordinators streamline communication between providers, patients, and insurance teams, ensuring complete, compliant, and coordinated care plans.


What a Medical Case Coordinator Can Do for Your Practice
Track referrals & specialist communication
Follow up for consult notes & lab results
Verify paUpdate shared EHR records with status changesyer eligibility & coverage
Monitor treatment plans & escalate overdue follow-ups
Document case notes & communication logs
Review records for missing or conflicting data
Track outcomes & care-plan milestones
Prepare reports for providers & compliance
Schedule & assist with virtual visits
Track medication adherence & post-visit progress
Coordinate follow-up tests & imaging
Manage outreach for routine care check-ins
Verify prior authorizations for complex care
Submit & track medical necessity documentation
Coordinate with billing/insurance for accuracy
Ensure compliance with payer communication rules



How MedVirtual Ensures Compliant, Reliable Case Coordination
Our Case Coordinators have backgrounds in healthcare administration, nursing, or clinical coordination. Each completes 250+ hours of specialized training in HIPAA compliance, patient navigation, and EHR management through the MedVirtual Healthcare Operations Academy.
Every Case Coordinator works under written protocols designed with your clinical team. We monitor key metrics, follow-up completion rates, referral turnaround times, and documentation accuracy, to ensure measurable outcomes.
A dedicated account manager and QA team oversee every coordinator’s performance, ensuring your workflows remain compliant, efficient, and patient-centered.
Meet Our Carefully Screened Professionals

Rita brings experience in insurance verification and patient account management, contributing to efficient medical case coordination and compliant healthcare operations. She supports both patients and providers to help ensure smooth care delivery.

Mark specializes in geriatric care, providing support for elderly patients with chronic illnesses. His experience includes managing medication schedules and coordinating with home health care agencies to enhance patient outcomes.

John manages hospital case coordination processes including patient workflows, provider communication, and documentation oversight. He contributes to compliant, efficient hospital care delivery and quality outcomes.
Our Impact in Numbers
The Smarter, More Affordable Way to Staff Your Practice
Case Coordination Expertise Across Specialties
Our Virtual Medical Case Coordinators adapt to your specialty’s workflows:
Post-procedure follow-ups
multi-specialist referral management
Treatment cycle tracking
lab scheduling
patient communication
Chronic disease management
multi-provider coordination
preventive care tracking
Chart prep
patient follow-ups
preventive-care coordination
Couldn’t find your specialty?
Our Medical Case Coordinators are experienced to adapt to your systems and workflows.
Trusted by Practices That Put Patients First
Our clients don’t just hire virtual staff; they continue to partner with us because of the results.
It’s Easy to Start

Share your case management systems and workflows.

Interview HIPAA-trained, clinically experienced coordinators.
We handle onboarding, compliance setup, and system access.
Your Guide To Common Questions & Solutions
A MedVirtual Medical Biller manages claim creation, submission, follow-up, and payment posting, enA MedVirtual Medical Case Coordinator manages complex care coordination — tracking referrals, scheduling follow-ups, and ensuring every provider and patient stays informed. They reduce administrative friction, improve communication, and maintain compliance with healthcare standards.suring your revenue cycle runs smoothly. They work remotely inside your EHR and clearinghouse, fully HIPAA-compliant and transparent.
Care Coordinators manage day-to-day scheduling and patient reminders, while Case Coordinators handle multi-provider, high-complexity cases that involve long-term follow-ups, multiple specialties, and documentation oversight. They provide a higher level of coordination and compliance management.
Yes. Every Case Coordinator completes HIPAA certification and ongoing PHI protection training. They use encrypted tools and secure workflows to ensure all patient information is handled safely and compliantly.
Oncology, cardiology, multi-provider clinics, and chronic-care management programs benefit most — especially where continuity, accuracy, and inter-specialist communication are critical.
Yes. Our coordinators are experienced in major systems like Athenahealth, eClinicalWorks, DrChrono, and CareCloud. We configure secure access during onboarding to integrate directly with your workflows.
Through structured QA processes, including monthly audits, KPI reviews (like referral closure rates and documentation accuracy), and client feedback loops managed by your account manager.


















