How fast can a medVirtual Assistant start?

A virtual medical administrative assistant is a remote professional who provides administrative and clerical support to medical practices. Using your digital systems, they handle non-clinical tasks in a HIPAA-compliant environment, such as scheduling, patient communication, insurance verification, and EMR management.

What tasks can a medVirtual Assistant handle?

A virtual medical administrative assistant can handle a wide range of tasks, including: 1. Appointment scheduling and calendar management, 2. Patient call handling and message routing, 3. Insurance verification and eligibility checks, 4. Billing support and claims follow-up, 5. Patient intake and EMR updates, 6. Document management and file organization, 7. Email and administrative correspondence, 8. Follow-up coordination and front-desk support.

Are your Assistants medically trained and vetted?

A Junior medical admin handles core front-desk functions: patient scheduling, appointment reminders, new patient intake, basic EMR updates, and inbox coordination. A Senior medical admin handles multi-provider calendar management, compliance-aligned EMR management, prior authorization support, audit preparation, and multi-specialty case sequencing.

How does pricing work?

Yes. Every medical admin completes HIPAA certification training, signs a Business Associate Agreement under 45 CFR 164.502(e), and follows encrypted PHI handling protocols before placement. HIPAA compliance is standard for every hire.

Reduce No-Shows by 45% with Our Expert Virtual Schedulers.

Stop losing revenue to empty slots and missed calls. MedVirtual provides HIPAA-compliant specialists who manage your patient scheduling, reminders, and intake directly in your EMR.

Smiling woman in teal scrubs wearing headset and holding laptop with text about pay and onboarding.

Get Expert Medical Virtual Assistants Today!

The Cost of an Empty Calendar

An Unfilled Slot is Lost Revenue You Can Never Recover.
Every time your phone goes to voicemail or a patient is put on hold, they are likely calling the clinic across the street.
Managing a complex schedule while providing in-office care is a recipe for missed opportunities.

Revenue Leakage

The average practice loses thousands monthly to unbooked inquiries.

The No-Show Epidemic

Without persistent follow-ups, 20% of patients simply don't show up.

Administrative Overload

Your in-house team is too busy with patients in the room to focus on patients on the phone.

Specialized Patient Scheduling

We Don't Just Take Messages—We Book Appointments.

MedVirtual offers a dedicated scheduling engine for your practice. Our virtual professionals are experts in navigating complex medical calendars, understanding provider-specific preferences, and ensuring every patient is pre-qualified before they hit your books.

Book a Consultation

Direct EMR Booking

We work inside your software (Epic, Athena, eCW, etc.) in real-time.

Proactive Recall

We call "lost" patients to get them back on the schedule.

Insurance Pre-Verification

We ensure the patient is covered before the appointment is set.

The MedVirtual Advantage

Maximize Provider Productivity

Keep your doctors busy with back-to-back appointments, fully optimized for your workflow.

Drastically Reduce No-Shows

Our multi-channel reminder system (call/text/email) ensures patients arrive on time.

24/7 Patient Access

Patients can book when it’s convenient for them, not just during your office hours.

Transparent ROI

Detailed reporting shows exactly how many appointments we’ve booked and the revenue generated.

Get Started

How It Works

Graphic of a calendar labeled Schedule next to a computer screen with EMR displayed and a speech bubble with user icon, symbolizing scheduling a medical demo.

Calendar Sync

We integrate with your existing scheduling software and learn your "rules."

Illustration showing a checklist labeled Onboard, a rocket in flight, and a HIPAA shield connected by a dotted line, with a progress slider below labeled Setup Progress.

Protocol Setup

You define your appointment types, durations, and provider preferences.

Three user icons with associated text boxes, the middle icon highlighted with a star above it representing selection or priority.

Live Scheduling

Our team begins managing your inquiries, filling gaps, and confirming appointments 24/7.

Book a Consultation

Our Impact in Numbers

250+

Practices Served Globally

Global Offices

70%

Average Cost Savings

97%

Client Satisfaction Rate

Get Started

Calculate Your Cost Savings With MedVirtual

We compare fully-loaded in-house costs (base wages, benefits, office space, equipment amortization) with MedVirtual costs (Virtual Assistant rate, optional platform fee, and equipment if provided). Equipment is amortized over the selected months.

MedVirtual ROI Calculator

In-House Employee Costs

Enter your actual or estimated figures

Hourly rate ($)

Hours worked per week

Benefits & overhead (%)

Monthly office space ($)

Equipment upfront cost ($)

Amortize equipment (months)

MedVirtual VA

Auto-filled by role

Hourly rate$11

Hours / week40

Monthly package$1,800

Office & equipment$0

Role presets

Pick a role to auto-fill VA rates

In-house monthly cost

Base wages—

Benefits—

Office space—

Equipment—

Total—

MedVirtual monthly cost

Base wages—

Platform fee (10%)—

Office space$0

Equipment$0

Total—

Your savings

Monthly

—

Annually

—

Percentage saved

—

Stop Watching Revenue Slip Through the Cracks.

Your providers are ready. Your patients are calling. Let MedVirtual bridge the gap and turn your phone lines into a high-efficiency booking engine.

Book a Consultation

Chart showing practice impact with 8.1% fewer appointment delays, 22% more patient follow-ups, and 23% less admin time.