MedVirtual Presents "Beyond the Hype" to MGMA Clients on November 3

WOODLAND HILLS, CA (October 30, 2026) MedVirtual will present the webinar "Beyond the Hype: Why AI Voice Agents Fail the Patient Frontline and Where Humans Still Win" to MGMA association clients in New York, California, and Maine on Tuesday, November 3, 2026, from 9:00 AM to 10:00 AM PT. Heather Rummell, Director of Sales and Partnership at MedVirtual, will lead the session.

The webinar is part of MedVirtual's monthly webinar series for its participating association clients, and the same presentation is delivered to each association on its own date. See the full November webinar series for the other dates.

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What the Session Covers

The presentation separates the parts of AI that are working in healthcare from the part that is not. It covers:

• Where AI earns its place in the back office, including ambient clinical scribes, clinical decision support, and predictive scheduling
• Why autonomous AI voice agents struggle with unscripted, emotionally charged patient calls
• What patient frustration and churn can cost a practice when the front line gets it wrong
• How a Human-in-the-Loop model keeps a trained person on the patient interaction while AI supports the work behind it

The session includes time for audience questions.

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Event Details

• Date: Tuesday, November 3, 2026
• Time: 9:00 AM to 10:00 AM PT
• Format: Webinar
• Presenter: Heather Rummell, Director of Sales and Partnership, MedVirtual
• Registration: CAMGMA members attend free, and non-members pay $35.
• Recording: Every registrant receives the recording and presentation slides after the webinar.
• Continuing education: CAMGMA states that its events are eligible for ACMPE continuing education units. Confirm credit with your own professional association.

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Who Should Attend

Medical group administrators, practice managers, and healthcare leaders who are deciding where AI belongs in patient access and front-office operations.

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About CAMGMA

The California Medical Group Management Association (CAMGMA) is a professional association for medical group management professionals in California. For more information, visit camgma.com.

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About MedVirtual

MedVirtual places dedicated, HIPAA-trained virtual assistants into US medical and dental practices across 18 clinical specialties. MedVirtual serves medical practices across the United States.

To learn more, visit medvirtual.ai.

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