Virtual Medical Assistant Job Description
Use this template to write your virtual medical assistant job description. Copy it directly into your job posting, customize it for your practice, or skip the posting process entirely. MedVirtual has pre-trained, HIPAA-certified virtual medical assistants ready to start within 2 weeks, matched to your EHR and specialty.
TEMPLATES
Copy these into your job posting.
Job Description
We are seeking a virtual medical assistant to provide remote administrative support for our healthcare practice. The ideal candidate will handle appointment scheduling, patient intake and registration, insurance verification, prior authorization notifications, EHR documentation, prescription refill routing, and patient follow-up communication. This is a fully remote position requiring HIPAA training, proficiency in electronic health record systems, strong medical terminology knowledge, and reliable internet connectivity. The virtual medical assistant will work within our existing EHR platform and communicate with clinical staff via secure, HIPAA-compliant channels.
Key Responsibilities
- Appointment scheduling and calendar management across multiple providers
- Patient intake and registration, including new patient paperwork collection
- Insurance eligibility verification before scheduled visits
- Prior authorization notification handling and status tracking
- EHR documentation, chart updates, and clinical note formatting
- Prescription refill request routing to providers
- Patient follow-up calls and secure messages after visits
- Referral coordination with specialists and external providers
- Medical records management, including release requests and transfers
- Provider inbox management for lab results, messages, and tasks
- Billing support including charge entry and payment posting
- Appointment reminder management via text, email, and phone
- Lab and imaging result routing to appropriate providers
- Chart preparation for upcoming visits, including document review
- HIPAA-compliant patient communication across phone, portal, and messaging
Medical Assistant Skills and Qualifications
Skills and Qualifications
- HIPAA training or certification with current compliance status
- Experience with major EHR platforms: Tebra, AdvancedMD, Athena, Epic, Office Ally, or Kareo
- Strong medical terminology knowledge across common specialties
- Minimum 1 year healthcare administrative experience in a clinical setting
- Reliable internet connection (minimum 25 Mbps) and quiet home office environment
- Strong written communication skills for patient-facing messages and documentation
- Proficiency in insurance verification workflows and eligibility checking
- Ability to manage multiple provider schedules simultaneously without errors
EHR Platforms
Choose the EHR Platform you are currently using.
- Tebra
- AdvancedMD
- Athena
- Epic
- Office Ally
- Kareo
- eClinicalWorks
- DrChrono
- Practice Fusion
- NextGen
Two Tiers Matched to Your Practice Size and Complexity
Tell us your practice size, EHR system, and workflow. We place the right tier for your operational needs, not the closest available.
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Junior Medical Admin
From $11/hr
Starting Rate
From $1,800
Monthly Rate
From $2,000
Bilingual Option
3–5 days
Placement Time
Included
Patient Scheduling and Appointment Confirmations
Included
Inbox, Fax, and Vendor Coordination
Included
Basic EHR Updates and PHI Handling
Not Included
Multi-Provider Scheduling and Calendar Management
Not Included
Compliance-Aligned EHR Management and Audit Prep
Not Included
Prior Authorization Support and Complex Documentation
Not Included
Multi-Specialty Coordination and Case Sequencing
Not Included
Advanced Patient Follow-Up and Treatment Plan Alignment
Solo or small practices (1 to 2 providers)
Best For
Senior Medical Admin
From $13/hr
Starting Rate
From $2,200
Monthly Rate
Available Upon Request
Bilingual Option
3–5 days
Placement Time
Included
Patient Scheduling and Appointment Confirmations
Included
Inbox, Fax, and Vendor Coordination
Included
Basic EHR Updates and PHI Handling
Included
Multi-Provider Scheduling and Calendar Management
Included
Compliance-Aligned EHR Management and Audit Prep
Included
Prior Authorization Support and Complex Documentation
Included
Multi-Specialty Coordination and Case Sequencing
Included
Advanced Patient Follow-Up and Treatment Plan Alignment
Multi-provider or high-volume specialty practices
Best For
Skip the Job Posting Entirely
In-house medical assistant: $32,000 to $42,000/year plus benefits, plus 4 to 8 weeks to hire and onboard.
MedVirtual pre-trained virtual medical assistant: flat monthly rate starting at $1,800/month. HIPAA-trained, EHR-ready, placed in 3 to 5 days.
No HR overhead. No benefits cost. No long-term contract. Free replacement guarantee.
Trained on Tebra, AdvancedMD, Athena, Epic, and Office Ally before placement.
Virtual Medical Assistant Salary and Cost Guide
Understanding the true cost of a medical assistant helps practices make informed staffing decisions. The figures below compare in-house hiring to virtual staffing through MedVirtual.
Junior Medical Biller
2 to 4 years
Experience
Growing practices, standard claim volume
Best For
Claims submission, payment posting, patient billing
Core Tasks
CPT and ICD-10 proficiency
Certifications
From $1,800/month
Monthly Rate (English)
From $2,000/month
Monthly Rate (Bilingual)
Senior Medical Biller
5 to 8 years
Experience
High-volume practices, complex payer mixes
Best For
Denial management, appeals, payer contract review
Core Tasks
CPC or CPC-A, payer-specific training
Certifications
From $2,200/month
Monthly Rate (English)
From $2,400/month
Monthly Rate (Bilingual)
Full Cycle
8+ years
Experience
Practices needing end-to-end RCM ownership
Best For
Full RCM: credentialing support, A/R recovery, reporting
Core Tasks
CPC certified, RCM specialist, multi-specialty coding
Certifications
From $2,400/month
Monthly Rate (English)
From $2,640/month
Monthly Rate (Bilingual)
Understanding the true cost of a medical assistant helps practices make informed staffing decisions. The figures below compare in-house hiring to virtual staffing through MedVirtual.
Related MedVirtual Roles
MedVirtual provides pre-trained, HIPAA-certified virtual staff across all healthcare administrative roles. These roles complement a virtual medical assistant and are available for immediate placement.
Medical Admin
Starts at $11/hr
Scheduling, EHR coordination, front-desk workflows, patient communication, and recall outreach for healthcare practices.
Medical Case Coordinator
Starts at $14/hr
Claims processing, payment posting, A/R follow-up, denial management, and revenue cycle support.
Medical Biller
Starts at $13/hr
Referral tracking, prior authorization, treatment plan monitoring, and multi-provider coordination.
Frequently Asked Questions
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Virtual Medical Assistants Ready Now
Book a free consultation today, and we will place an experienced, HIPAA-trained Virtual Medical Assistant on your team within 3 to 5 days, with no long-term contract, and if performance ever dips, we replace them at no cost to you.
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