What Is MedVirtual? A Modern Solution for Medical Staffing
Running a medical practice today means navigating labor shortages, rising costs, and increasing demands on staff time. MedVirtual offers an alternative: remote, HIPAA-trained virtual assistants who integrate with your daily operations.
This article explains how MedVirtual operates, why healthcare providers across the U.S. use it, and the steps to start. The goal: save money, reclaim time, and deliver consistent patient experiences.
Key Takeaways
- MedVirtual offers remote, HIPAA-trained virtual assistants for healthcare providers.
- Services span admin support, billing, marketing coordination, documentation, and practice operations.
- Assistants are trained in U.S. healthcare systems and embedded in your workflow.
- Most clients report significant savings in comparison to traditional in-house hiring.
- Over 500 clinics currently use MedVirtual’s services, and client retention is high.
What Is MedVirtual?
MedVirtual is a healthcare staffing company that connects clinics with full-time, virtual medical assistants, billers, and administrative support staff. Assistants work from secure environments and follow your office’s schedule, tools, and documentation practices.
The company manages recruiting, training, and supervision, offering a consistent alternative to hiring and onboarding local staff. These remote workers are not temporary hires, they are integrated team members trained for healthcare-specific workflows.
Why Choose MedVirtual?
MedVirtual is designed to improve:
- Workflow Efficiency
- Task Consistency
- Staffing Flexibility
Assistants can take on scheduling, insurance verification, documentation, and phone support, freeing up clinicians to focus on patient care. A U.S.-based support team ensures tasks are completed accurately and on schedule. Faster charting and back-office response times also help practices streamline patient flow and maintain billing accuracy.
MedVirtual’s Vetting & Hiring Process
MedVirtual recruits assistants from healthcare-experienced regions like the Philippines and Latin America. All candidates must have English fluency, administrative or clinical experience, and familiarity with U.S. medical systems.
Selected applicants complete:
- HIPAA compliance training
- Secure system onboarding
- Specialty-specific workflow training
Assistants are assigned only after completing training and compliance protocols. If an assistant underperforms, MedVirtual facilitates a replacement at no additional charge.
Our Commitment to Healthcare Providers
- Trained Talent: All assistants are vetted for healthcare knowledge, language proficiency, and professionalism.
- Tailored Fit: Assistants adapt to your existing tools, EHR systems, and scheduling models.
- Ongoing Support: A support team oversees performance, security, and process adherence through monitoring tools.
This model ensures accountability and continuity without the typical burdens of HR and IT onboarding.
Services Offered
MedVirtual’s assistants help manage non-clinical, back-office operations that don’t require in-person care. Services include:
Virtual Medical Assistants
Provide call handling, appointment scheduling, referral coordination, inbox management, and real-time chart updates. Bilingual options are available.
Revenue Cycle Support
Medical billers handle insurance verification, claims submission, denial management, and payment tracking, helping reduce billing bottlenecks.
Marketing Coordination
Assistants support online presence with basic social media and patient engagement efforts. This helps small practices stay visible without hiring full-time marketers.
Documentation Assistance
Scribes and documentation assistants update patient charts, transcribe provider dictation, and ensure timely EHR entries.
Operations Coordination
Roles include calendar management, referral tracking, pre-op and post-op coordination, and lab result follow-ups, ensuring office operations stay organized.
Target Market & Clientele
MedVirtual supports:
- Independent practices
- Multispecialty groups
- Rural clinics
- Concierge providers
- Telehealth startups
Assistants are trained in workflows across specialties like:
- Pediatrics
- Dermatology
- Cardiology
- Internal Medicine
- OB/GYN
- Orthopedics
- Neurology
- Primary Care
MedVirtual’s network includes clients in both urban and underserved regions, all seeking more reliable and cost-effective staffing solutions.
This setup enables practices to scale efficiently while maintaining service quality.
Security, Compliance & Oversight
Data security is a core priority at MedVirtual:
- All staff complete HIPAA training
- Secure, encrypted digital systems are used
- Role-based logins and monitoring tools track compliance
- Alerts notify teams of unusual activity
Support teams help ensure adherence to protocols, so practices can delegate confidently without compromising data security.
MedVirtual vs. Other Virtual Staffing Platforms
MedVirtual offers a more structured and healthcare-centric solution than generalist VA services or freelancer platforms.
Pricing Snapshot
Entry-level rates begin around $10/hour for full-time roles. There are no recruiting or long-term contract fees.
The pricing includes:
- Payroll and compliance management
- Equipment provisioning
- Ongoing oversight and support
This provides practices with one transparent cost structure; no separate HR, IT, or overhead line items.
How to Launch with MedVirtual
- Schedule a Discovery Call: Share your clinic’s needs and workflow priorities.
- Review Candidates: Interview a shortlist of vetted assistants tailored to your role.
- Onboard Quickly: Assistants are trained on your systems and ready to integrate within days.
- Monitor Progress: Track productivity and make adjustments through MedVirtual’s support team or reporting tools.
Ready to Transform Your Practice?
With routine tasks delegated to trained professionals, your practice can run more smoothly, reduce overhead, and focus on what matters: patient care.
Learn how MedVirtual can be your partner in sustainable growth. Book a free consultation today.
